ENENAGROINVESTIA (“AGROINVESTIA” or the “Company”) is the data controller. The purpose of this policy is to provide clear, specific, and detailed information regarding the collection, use, and processing of your personal information, as well as the protection of your personal data in accordance with the provisions of Law 25,326 (on the protection of personal data), its implementing decree, complementary regulations, and provisions issued by the Agency for Access to Public Information (hereinafter the “Policy”).
Furthermore, this Policy is incorporated into and forms part of AGROINVESTIA’s General Terms and Conditions and the other terms and conditions that make up the Site’s Terms and Conditions, as that term is defined in AGROINVESTIA’s General Terms and Conditions.
Why is privacy important?
Privacy is a fundamental right to keep your information private, as well as to have control over it—to know with whom it is shared, who can see it, who cannot, and for how long, among other things.
The protection of personal data is closely linked to the right to privacy, since granting authorization or temporarily transferring rights regarding your personal data could, in certain cases, affect your right to privacy.
In Argentina, the protection of personal data has been recognized at the constitutional level and regulated through Law No. 25,326 and other complementary regulatory provisions. In this context, we would like to inform you that when you use or request our services, we may collect your personal data. At AGROINVESTIA, we understand that processing this data entails a great responsibility, and we make every effort to protect your information and allow you to control it.
We respect your privacy and are committed to safeguarding your rights regarding the lawful processing and protection of your personal data, as well as to complying with legal requirements.
This Privacy Policy is updated from time to time; therefore, our Users should review it regularly. This Privacy Policy was modified/updated on October 22, 2024.
What data is being collected?
Database Registrations and Enrollments
AGROINVESTIA is registered as Database Controller Registered with the Agency for Access to Public Information, Controller Code: RL-2023-126118407-APN-DNPDP (available online at: www.argentina.gob.ar/aaip/datospersonales/reclama/)
Under the category of “Database Controller,” AGROINVESTIA has registered the following databases, according to the purpose and type of data processing:
Registered Databases
We may collect personal data from various sources, such as the contact form on our website, cookies when you browse the site, and even the data our Users provide to access our AGROINVESTIA Market services, among other sources within the Site. www.agroinvestia.com/ (the “Site”). Depending on the nature of our relationship, the source of such data may also be contractual and external to the Site—for example, if you are a service provider with whom we have a contract for the provision of services.
Below, for each database, we list the types of data categories collected by AGROINVESTIA, the registration numbers for each database, the primary purposes, and the declared authorized recipients:
Use of Cookies
When a User visits our website, identifiers—known as cookies—are placed on the visitor’s browser or device, which provide us with information about their interaction with the pages and resources on our website. A cookie file may contain information that the website uses to interact with the visitor individually and to tailor the experience to their preferences.
In general, certain cookies allow the website to "remember" the User only during the visit (known as "session cookies"), or allow the website to remember the User on repeat visits (known as "persistent cookies").
Cookies can serve a variety of purposes, such as enabling efficient navigation between pages, storing preferences, and generally improving the user experience on a website. Cookies enable faster and easier interaction between the Website and the User. They can also be used to target advertising (for example, based on location or browsing habits).
If a User provides contact information as part of their visit to our Site, AGROINVESTIA may use cookies to identify information about that visitor’s activity on the Site. This information collected from cookies will be used solely for AGROINVESTIA’s marketing purposes.
Some pages on the AGROINVESTIA website use cookies that allow them to evaluate the usefulness of the information made available to visitors and analyze the effectiveness of the site's navigation structure.
Cookies can be "first-party" (from the website you are visiting) or they can be set by other websites that run content on the page the user is visiting (third-party cookies).
AGROINVESTIA's primary cookies may store personal data provided by the User through forms, such as first name, last name, phone number, and address, in addition to the IP address collected via cookies.
AGROINVESTIA uses the following cookies on its website:
Cookies and advertising technologies, such as web beacons, pixels, and social media tags, help deliver relevant ads more effectively. They also help collect aggregated data for research and performance reporting purposes for advertisers. Pixels allow us to understand and improve the ads shown to Users, and thus track when certain ads have already been shown to a specific User.
Users can refuse or disable cookies through their browser settings (such as Internet Explorer, Chrome, Mozilla Firefox, etc.). However, some features on our Website may not function properly if cookies are disabled.
Why is this data collected?
The purpose of collecting data is to enable AGROINVESTIA to provide its services; the company needs to process customers’ personal data in order to provide the best possible service.
AGROINVESTIA does not collect data for any purpose other than or incompatible with the purpose set forth in this Policy, nor does it collect data through unfair or fraudulent means or in a manner contrary to applicable legal provisions. The data we collect undergoes the necessary processes to ensure that it is true, adequate, relevant, accurate, and not excessive in relation to the scope and purpose for which it was collected. It will be stored in a manner that facilitates, at all times, the exercise of data subjects’ rights and updated as necessary; it will also be deleted in accordance with the provisions of the current regulatory framework.
AGROINVESTIA guarantees that the data collected is limited to what is necessary to provide the best services to all our Users.
To summarize, below is a breakdown of the intended purposes for each category of data:
Contact: To be able to make potential business contacts if requested. Also, to compile our own statistics on the types of users we have on our Site, how long they browse, which operating systems they use, which countries they are from, and other information of this nature. Data requested:
The data is collected directly from the data subject; that is, it is the User who provides it when filling out the online form requesting that Seller Users contact him or her.
The data is collected directly from the Buyer User, who is the data subject. AGROINVESTIA immediately shares this data with the respective Seller User so that a business relationship can be established between the two parties. Upon receiving personal data, the Seller User will process the data received autonomously and independently, in accordance with its privacy policies and for its own purposes, without any control, interference, or liability on the part of AGROINVESTIA.
In order to provide a better user experience, AGROINVESTIA will use the data provided by the User for AGROINVESTIA’s own purposes, such as communications and offering other business opportunities related to products or brands that align with the interests demonstrated by the User based on their browsing activity on our website.
In the event that the Buyer User and the Seller User agree to an offline transaction, the payment details—regardless of the payment method—are provided by the Buyer User directly and exclusively to the Seller User, without any involvement on the part of AGROINVESTIA. However, when the transaction between the Buyer User and the Seller User is arranged online, the Buyer User’s information will be provided by the Buyer User through the Site, with AGROINVESTIA acting as the recipient of such information.
Who will my data be shared with?
In order to provide the contracted services, in some cases the User may need to give us prior authorization so that third-party companies that assist us in providing our services can access the data.
AGROINVESTIA guarantees you, as the data subject, that your data will be processed for all the stated purposes; therefore, by accepting our agreement, you are authorizing us to transfer your personal data, either internally within our organization or to external third parties, including our sales force, distribution network, service providers, sales teams, and service providers and/or data processors working on behalf of AGROINVESTIA—such as, but not limited to, contractors, representatives, volunteers, outsourced personnel, our network of offices, or partners— for the purpose of providing system hosting, maintenance, and analytics services; email or physical mail services; delivery services; payment transaction management; and collections, among others.
In all cases of authorized transfers, AGROINVESTIA contractually notifies such third parties of the need to protect such personal information with appropriate security measures, prohibits them from using personal information for their own purposes, and prevents them from disclosing personal information to others.
How is my data being protected?
Information Security Measures
AGROINVESTIA uses appropriate technology and well-defined staff procedures to process personal data, as well as appropriate information security measures to safeguard and process such data, in accordance with the provisions of the Resolution 47/2018 from the Agency for Access to Public Information.
AGROINVESTIA understands and recognizes the importance of safeguarding all types of information; however, we are particularly convinced of the importance of properly protecting personal data, in accordance with the provisions of Article 9 of Law No. 25,326.
For this reason, AGROINVESTIA makes every effort to implement security measures designed to protect Users’ personal data, with the aim of preventing its tampering, loss, and unauthorized use or access. More specifically, and in compliance with due diligence requirements for data processing, AGROINVESTIA implements human, administrative, and technical safeguards that are reasonably within its power and that are in accordance with the best practices established by the Resolution 47/2018 from the Agency for Access to Public Information.
With regard to the information security measures established by AGROINVESTIA for the proper processing of personal data, reference is made to the Information Security Policies established by AGROINVESTIA, which must be accepted by all internal and external personnel who carry out any type of activity or operation with AGROINVESTIA, and which define all duties and obligations, as well as the technical aspects of the measures implemented to ensure the integrity, confidentiality, and availability of information, particularly personal data.
AGROINVESTIA and all persons involved in the processing of personal data, in accordance with the article, are obligated to safeguard and maintain the confidentiality of such data; this obligation remains in effect even after the contractual relationship has ended. AGROINVESTIA will include data protection clauses to this effect in its contractual agreements.
Therefore, AGROINVESTIA is committed to complying with its confidentiality obligations regarding the personal data you provide to us. Consequently, any disclosure of your personal data will be carried out in accordance with the principles of purpose, confidentiality, and security, as well as in accordance with all requirements established by Law 25,326 regarding the disclosure of personal data.
Where do we store your personal data?
The information provided by our registered Users—Buyers and Sellers—will be stored on our own servers or on servers contracted from third parties, always ensuring compliance with all applicable information security requirements to guarantee the confidentiality of your information. In certain cases (for example, in credit card transactions), the transfer of information will also use encryption techniques to enhance User security.
In certain cases, AGROINVESTIA may use facilities outside of Argentina to transfer the data we collect about the User. In the event of international transfers, AGROINVESTIA will ensure that the facilities used to store or process your information comply with all information security standards required by applicable regulations.
In addition, the personal data collected may be transferred to authorized third parties (entities that control, are affiliates of, and/or are related to AGROINVESTIA, data centers, business partners, service providers, and/or employees) that may be located outside of Argentina, as part of our services. Therefore, your personal data may be transferred to countries with personal data protection frameworks that differ from Argentina’s. In such cases, and to the extent that such third parties have access to your personal data for the purpose of performing their processing tasks, AGROINVESTIA will take all technical and/or contractual measures to ensure that your personal data is processed exclusively in accordance with the purposes indicated above and that adequate levels of protection, in accordance with Law 25,326 and AAIP Resolution 60/2016, have been implemented to safeguard your personal data.
AGROINVESTIA will protect your personal data in accordance with the security and confidentiality procedures set forth in Articles 9 and 10 of Law 25,326. However, the User should understand that electronic data transfers may not be completely secure.
At AGROINVESTIA, we will take all reasonable security measures within our power, but we cannot fully guarantee the security of your data.
What are my rights, and how can I exercise them?
All data subjects may consult the Agency for Access to Public Information, free of charge, regarding the existence of files, records, or databases, their purposes, and the identity of those responsible for them. This agency is in charge of the National Registry of Databases, which is open to the public and free of charge.
Pursuant to Provision 14/2018 of the Agency for Access to Public Information: “The data subject has the right to access their personal data free of charge at intervals of no less than six months, unless a legitimate interest to that effect is demonstrated in accordance with the provisions of Article 14, paragraph 3, of Law No. 25,326. The AGENCY FOR ACCESS TO PUBLIC INFORMATION, the oversight body for Law No. 25,326, is authorized to address complaints and claims filed regarding noncompliance with personal data protection regulations.”.
In accordance with Chapter III, “Rights of Data Subjects,” of Law No. 25,326, all data subjects have the following rights:
Right to Information
In accordance with Article 13 of Law No. 25,326, any person may request information from the supervisory authority regarding the existence of personal data files, records, databases, or data banks, their purposes, and the identity of those responsible for them. The registry maintained for this purpose shall be open to the public and available free of charge.
Right of Access
In accordance with Article 14 of Law No. 25,326, the data subject has the right, at any time and free of charge, upon verification of their identity, to request and obtain information regarding their personal data from AGROINVESTIA.
AGROINVESTIA agrees to respond and provide the requested information within ten (10) calendar days of receiving the request in a verifiable manner. Such information will be sent electronically to the contact information authorized by the account holder, who will receive a report containing all the requested information, in a clear manner, free of codes, and, where applicable, accompanied by an explanation—in language accessible to the general public—of the terms used, in compliance with Article 15 of Law No. 25,326.
AGROINVESTIA will maintain contact channels so that Users who are data subjects can exercise their rights and, in this regard, implement the procedures set forth in this Policy.
Right to Correct or Update Information
In accordance with Article 16 of Law No. 25,326, every person has the right to have their personal data, which is included in a database, corrected and updated.
AGROINVESTIA undertakes to respond to and provide access to the exercise of these rights to correct and update the data subject’s personal information, carrying out the necessary actions for this purpose within a maximum of five business days after receiving the request from the data subject or becoming aware of the error or inaccuracy.
In the event of a disclosure or transfer of data, and provided that it is reasonable and technically feasible, AGROINVESTIA agrees to notify the recipient of any correction or deletion within five business days of the data being processed.
AGROINVESTIA will maintain contact channels so that Users who are data subjects can exercise their rights and, in this regard, implement the procedures set forth in this Policy.
Right to erasure
In accordance with Article 16 of Law No. 25,326, every person has the right to have their personal data—which is included in a database—deleted or kept confidential.
AGROINVESTIA undertakes to respond to and facilitate the exercise of the right to erasure of personal data by the affected data subject, carrying out the necessary actions to that end within a maximum of five (5) business days of receiving the data subject’s request.
The User, as the data subject, must understand that the right to erasure does not apply when it could harm the rights or legitimate interests of third parties, or when there is a legal obligation to retain the data.
In the event of a disclosure or transfer of data, and provided that it is reasonable and technically feasible, AGROINVESTIA agrees to notify the recipient of any correction or deletion within five business days of the data being processed.
AGROINVESTIA will maintain contact channels so that Data Subjects can exercise their rights and, in this regard, implement the procedures set forth in this Policy.
General Information
The terms of this Policy may be updated or modified to reflect our activities, as well as to comply with applicable laws and best practices.
If you have questions about these Privacy Policies, or any concerns or complaints regarding the administration of the Privacy Policy, or if you wish to exercise any of the rights as a Data Subject described herein, that is, to access, update, correct, or delete your data and/or revoke your consent as the data subject, please write to us at info@agroinvestia.com
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